This workgroup is hosted for NCCHCA Members and FQHC staff only
Practice Managers, COO’s, Office Managers, etc work closely with all members of the health center staff.  These professionals are responsible for ensuring the practice is running smoothly and successfully while also planning, coordinating, budgeting, supervising, and interacting with patients and staff.  This work group is self-directed and discusses issues around patient flow and design, operation policies and procedures, access & barriers to care, productivity, customer service, cultural, linguistic and work competencies in a peer-to-peer environment that allows open dialogue and sharing of best practices. 

Meetings are held the second Tuesday of the last month of the quarter.

Some members of this workgroup also attend the Finance Trainings, which are scheduled twice a year and held at the NCCHCA offices in Raleigh. The training schedule will be shared in the NCCHCA weekly newsletter Focal Point as well as listed on the NCCHCA calendar.