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Special Populations

Special Populations

The Bureau of Primary Healthcare has designated agricultural workers, individuals experiencing homelessness, and residents of public housing as special populations. Community health centers may receive designated funding to serve these special populations. The North Carolina Community Health Center Association (NCCHCA) provides support and coordinates technical assistance that strengthens the capacity of North Carolina Community Health Centers in serving these designated populations. NCCHCA provides an array of group and individual training options, as well as technical assistance to help health centers fully develop their capacity to provide comprehensive and culturally appropriate health care services to all patients, with particular attention to the unique needs of agricultural workers, individuals experiencing homelessness, and residents of public housing.

Special Populations Health Workgroup

This workgroup addresses topics of greatest need and interest identified by frontline workers and their supervisors at health centers serving special populations. The group shares promising practices and exchanges resources in order to facilitate the delivery of quality, comprehensive and culturally appropriate health care services to special population patients.  Recent topics have included primary vision care in the fields, Outreach & Enrollment with Special Populations, using theater as popular education, and HIV/AIDS educational resources for agricultural workers. The group meets quarterly. See 2017 dates and topics here. Request to be added to the email list for updates here.

“The Mid-Atlantic Special” Electronic Newsletter

“The Mid-Atlantic Special” is a bi-monthly publication which compiles and disseminates recent news, resources, research, and staff development opportunities for serving agricultural workers, individuals experiencing homelessness, residents of public housing, and LGBTQ patients. The intended audience are outreach workers, clinicians, and administrators who frequently serve special populations at health centers throughout the 8-state Mid-Atlantic region (DE, KY, MD, NC, SC, TN, VA, & WV).  The newsletter also highlights upcoming NCCHCA events focusing on special populations. Check out a sample newsletter.  Request to be added to the email mailing list here.

East Coast Migrant Stream Forum

The East Coast Migrant Stream Forum is an annual conference that offers health professionals skills-based training and professional development opportunities.  Each year, the forum provides an opportunity to hear from experts in the field about the latest trends in migrant health, to share best practices, to learn about cutting-edge research, and to discover the latest resources and services in agricultural worker health.  Through intensive training and informative workshops, attendees are challenged to enhance their cultural competence, explore new ideas and discover innovative strategies that contributes to improving health care delivery for migrant and seasonal agricultural workers and their families living and working along the East Coast. Request to be added to the conference email list here.

Outreach Workforce Development Series

The North Carolina Community Health Center Association proudly presents our 2017 Outreach Workforce Development Webinar Series. This 5-part series, led by Health Outreach Partners (HOP), will cover a variety of topics to support outreach workers, directors, and supervisors in outreach program development. HOP, the National Center for Medical-Legal Partnership, the National Healthcare for the Homeless Council, and the National LGBT Health Education Center will present content and share strategies to help effectively reach specific populations, create a healthy work environment, and engage in medical-legal partnerships. 

The Role of Outreach in Medical-Legal Partnership
Presented by National Center for Medical-Legal Partnership
June 28th, 2-3 pm ET

Self-Care Series: Taking Care of Ourselves so We Can Take Care of Each Other (registration forthcoming)
Presented by Health Outreach Partners

Part One: Self-Care for Health Workers
July 12th, 2:00-3:00 pm ET

Part Two: Organizational Self-Care
July 26th, 2:00-3:00 pm ET

Effective Strategies for People Experiencing Homelessness (registration forthcoming)
Presented by National Health Care for the Homeless Council
August 9th, 2:00-3:00 pm ET

Outreach to the LGBT Community (registration forthcoming)
Presented by The Fenway Institute (National LGBT Health Education Center)
August 23rd, 2:00-3:00 pm ET

To view an archive of NCCHCA's 2016 workforce development webinar series, click here.

Staff Trainings

Staff trainings can be provided to clinic managers, outreach staff, and other frontline workers on topics identified by the health center which are needed to more effectively serve their special populations.  Available topics include cultural humility, Migrant Health 101, Identifying special populations (agricultural workers, homeless, and public housing patients) upon registration, and outreach, as well as topics which may be tailored specifically to the health center’s needs.  Request a staff training here.

Individual Technical Assistance

Individual Technical Assistance is also available to health centers related to a variety of topics on developing services and seeking funding to serve special populations, assessment of accessibility, and for managing and integrating an outreach program into the organization.  Request individual technical assistance here.


If you have additional questions, please contact Mel Goodwin, Community Development and Special Populations Coordinator, or Rosa Navarro, Director of Training and Technical Assistance.

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