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E. BENJAMIN MONEY, MPH

President and Chief Executive Officer


E. Benjamin Money, Jr., MPH  joined the North Carolina Community Health Center Association in June 2001 and has served as Chief Executive Officer since December 2008.   Mr. Money directs the Association’s staff in providing training, technical assistance, and resource development, for all federally qualified health centers in North Carolina.  Ben represents the interests of health centers before state and federal legislative and administrative entities.  Ben holds a B.S. in health education and psychology from Springfield College in Massachusetts, and an MPH in public health from the University of North Carolina at Chapel Hill. His career spans over 30 years - with work in public health, community mental health, faith-based non-profits, and health care to the homeless programs. Mr. Money is the chair of the Southeast Regional Healthcare Consortium and holds board appointments to Capital Link, the North Carolina Health Information Exchange Authority (NC HIEA) Advisory Board, and the NC Care Share Health Alliance. He is a member of the East Carolina University Department of Public Health Advisory Committee, the University of North Carolina at Chapel Hill Gillings School of Global Public Health Practice Advisory Committee, the Geiger Gibson/RCHN Community Health Foundation Research Collaborative Advisory Group, the National Association of Community Health Centers, and the NC Public Health Association. Mr. Money is the 2015-16 George Washington University Geiger Gibson Program in Community Health Policy Distinguished Visitor.

Ben and his wife Monica reside in Morrisville, NC and have three children – Olivia Mills, MD, a resident physician at Vidant Medical Center in Greenville, NC; Nathan, a health care analyst in Washington, DC; and Lauren, a high school senior.  In his spare time Ben enjoys kayaking, cycling, and travel. 

 

CHRIS SHANK

Vice President of Operations and Business Development

Chris Shank is responsible for overseeing the day to day operations of the Association. She is focused on increasing the effectiveness and efficiency of support services through improvements to each function (HR, Finance, Technical Training, Clinical Programs, and Services and Support) as well as coordination and communication between functions. Chris drives initiatives in the management team and organizationally that contribute to long-term operational excellence, including pursuing business opportunities to develop and enhance revenue streams. She will assist the GPO committee in leveraging the Association’s Group Purchasing Organization to build affinity partnerships and sponsorship opportunities to benefit health center members.   Chris comes to NCCHCA with over 20 years of primary care management experience.  She joins us after being a Regional Administrator in the Duke Primary Care system where she led clinical operations, practice transformation, and quality improvement initiatives. Chris started her career in community health in Wilmington, NC working with underserved populations.  Chris lives in Cary with her husband, Michael.  In her free time, they run a nonprofit offering ex-offenders an opportunity to get a firm foundation established so that they can become independent functioning members of society. 

 

PETER FREEMAN, MPH

Vice President & Executive Director of Carolina Medical Home Network


Peter is responsible for leading and overseeing the strategic planning, relationship development, and operational and financial management of the Carolina Medical Home Network’s Health Center Control Network (HCCN), Independent Practice Association (IPA), and Accountable Care Organization (ACO) initiatives. He facilitates the identification and implementation of coordinated population health efforts across health centers to achieve clinical integration, and leverages clinical quality metrics to negotiate contract terms favorable to the long-term viability of health centers, as well as to the transition from volume- to value-based care. He facilitates coordination of HCCN staff activity with work done by contracted partners, monitoring quality and effectiveness, expenditures, and progress toward the goals of the HCCN and other initiatives. Peter holds a MPH in Community Health Practice from DePaul University in Chicago, Illinois, and a BA in Psychology from Nazareth College in Rochester, New York. He brings to the North Carolina Community Health Center Association his background in chronic disease management and population health programming in a federally-qualified health center, community organizing, and quality management.
   

MARTI  WOLF, RN, MPH, PCMH CCE

Clinical Programs Director


 As Clinical Programs Director, Marti is responsible for providing training and technical assistance and developing programs and partnerships in clinical and quality improvement areas for Community Health Centers.  These areas include disease management, accreditation, clinical UDS measures, Health Care Plans, Quality Plans, Peer Review, staff competencies and other issues of patient care and clinical operation.  She provides onsite training for OSHA, HIPAA, Risk Management and American Heart Association CPR and maintains a robust web-based knowledge base.  Marti provides support, resources and linkages for achieving Patient Centered Medical Home and Meaningful Use.  She successfully wrote grants for and oversees the Patient Centered Medical Home-Informatics Project, the Health Center Controlled Network and the Medical-Dental Integration Program.  She serves as lead for the Janet Reaves Memorial Conference on Quality & Chronic Disease.  Marti has a B.A. with majors in German and Anthropology from Dickinson College, Carlisle, PA (1976); an Associates Degree in Nursing from Carteret Community College, Morehead City, NC (1981); and a Masters of Public Health from the University of North Carolina-Chapel Hill (2000).  She has been a Registered Nurse since 1981.

 

ROSA NAVARRO, MA

Manager of Training & Technical Support

 

Rosa is responsible for the development, delivery, and implementation of process innovation and continuous improvement initiatives within NCCHCA.  She also assists members with improving healthcare systems flow at their organizations and creating a continuous improvement environment within their health centers.  She facilitates and fosters a culture of sustainable change through the creation and implementation of process improvement methodologies and by supporting the framework of healthcare business transformation and delivery.  By using various methodologies such as Lean and Six Sigma, Rosa assists the Association and health centers focus on ways to streamline processes and improve efficiencies that lead to overall service improvement throughout various departments.  She is responsible for working with NCCHCA teams and health center staff to design remediation plans to address productivity, efficiency issues, and implement conceptual changes. Rosa has been with the North Carolina Community Health Center Association since 2004 in various roles, previously worked at a Migrant/Community Health Center, and has a Master of Arts in Sociology from East Carolina University.   

   

SHARON BROWN-SINGLETON,  MSM, LPN

Director of Health Center Services & Support


Sharon works with health centers to improve the efficiency and effectiveness of primary care, dental, behavioral health, pharmacy and enabling services. She works hands on, frequently on-site, with health centers to improve clinical, administrative, and finance systems. Sharon assists health centers to comply with all programmatic expectations and requirements. She works with the Human Resources Workgroup to compile and distribute the annual salary survey and collaborates with other organizations such as the Office of Rural Health to recruit and retain health professionals in Community Health Centers. Sharon joined the association as a former migrant and seasonal farm worker with experience starting in migrant head start. Sharon earned her Licensed Practical Nursing degree in 1996 and received her Master of Science in Healthcare Management with a minor in human resources from Troy University in 2007. Sharon has served as Chair of the National Advisory Council on Migrant Health from 1999 to 2003. Prior to her role at NCCHCA, Sharon spent 15 years as a Chief Operating Officer, supervising many facets of the health center program and operations including outreach, front desk, billing, pharmacy, IT, and nursing. She brings experience in the areas of revenue maximization, contract development and negotiations, patient flow analysis and reengineering, Ryan White program implementation, financial analysis, program development, occupational health, EMR implementation and training and accreditation of ambulatory and behavioral health by Joint Commission.

   

ALICE POLLARD, MSW, MSPH

Program Manager for Health Care Access

 

As the Program Manager for Health Access, Alice defines and organizes NCCHCA’s programing, technical assistance, and policy work related to social determinants of health.  Alice provides leadership to the Outreach and Enrollment Program and the CHW Program. She also facilitates the NCCHCA Behavioral Health Workgroup and assists with workforce development efforts. Alice joined NCCHCA in 2013 as Outreach and Enrollment Coordinator, supporting health centers in implementing health insurance enrollment programs.  Alice has a background in managing health outreach and promotion programs focusing on HIV/AIDS prevention and care, violence prevention, and tobacco use.  She has worked in several health care settings, including a community health center serving Native Americans in Chicago.  Alice is a native of Wilmington, NC.  She holds a BS in Journalism from Northwestern University and a Masters in Social Work and Masters of Science in Public Health from UNC Chapel Hill.

   

APRIL MORGAN

Outreach and Enrollment Coordinator 

April Morgan joined the North Carolina Community Health Center Association in November 2016. As the Outreach and Enrollment Coordinator, April works with staff at the federally qualified health centers in North Carolina to provide training and support related to the Affordable Care Act (ACA). April previously worked at MDC, Inc. as a healthcare navigator during the second open enrollment period under the ACA to provide consumer education and assistance with insurance plan selection. In addition to her ACA experience, April coordinated a statewide SNAP outreach campaign while working with the North Carolina Association of Feeding America Food Banks. She holds bachelor’s and master’s degrees from the University of North Carolina – Greensboro and attended the University of Kentucky where she studied anthropology with an emphasis on U.S. poverty, food insecurity, and health disparities.

 

CAREY O’REILLY, RD, LDN, CDE

Clinical Integration Manager

 

Carey provides training and technical assistance in clinical areas for Community Health Centers with a major focus of assisting Community Health Centers with their Quality Improvement activities and projects. She works under the supervision of the Clinical Programs Director to support community health center efforts related to the Health Center Controlled Network (HCCN). These areas include disease management, clinical UDS measures, HP 2020 goals, Quality Plans, and PCMH technical assistance. Carey works with the HCCN Data Scientist and Data Analyst to promote quality improvement activities in the health centers. Carey holds a MS in Nutrition from East Carolina University. She recently obtained PCMH CCE in 2015 and has been a Registered Dietitian and Certified Diabetes Educator since 1989.

 

 DIANE HOBGOOD

Office Manager

 

 Diane joined the North Carolina Community Health Center Association in September 2011.  She graduated from Hardbarger Junior College of Business and has been serving in the Administrative field for over 20 years.  Diane is responsible for providing administrative and clerical support for NCCHCA staff in the area of office logistics and provides direct support for the and Operations.  She works with office supply vendors for inventory control and coordinates office equipment maintenance. Diane is a Notary Public for NCCHCA and its members.   
 
   

JOSIE LANE, MPA, MALS

Training Coordinator

Josie works with NCCHCA staff to plan, implement, and improve content and delivery for the Association’s signature conferences and trainings. She also manages logistics and delivery of training, and associated marketing, analytics, and technology, including website. She conducts detailed quantitative and qualitative evaluation and continuous quality improvement of training and technical assistance services in order to enhance member trainings. She has been employed in education for over eight years, and previously worked at Mountain Area Health Education Center and A-B Tech in Asheville, NC. She has an MPA with a policy focus from Western Carolina University, and an MALS in global studies from UNCG. Her graduate studies focused on public sector communications and health and education policy.

 

 KRISTEN DUBAY, MPP

Senior Policy Advisor

 

Kristen monitors, evaluates, and reports on state and federal policy and regulatory changes and the implications for health centers and the patients they serve.  She helps develop the Association’s policy agenda and strategic direction in collaboration with other state partners.  Kristen is responsible for developing policy briefs, analytics, concept papers, fact sheets, and summaries for health center administrators, state and federal legislators and staff, and media.  Kristen develops grassroots advocacy strategies and facilitates advocacy training for health centers.  She also oversees the Association’s outreach and enrollment work.  Prior to joining NCCHCA, Kristen worked in a variety of policy and research settings including the Duke Center on Globalization, Governance & Competitiveness, the North Carolina Medical Journal, and the North Carolina Institute of Medicine.  She holds a Master of Public Policy degree from Duke University and an undergraduate degree from Georgetown University.
 

LAUREN LOWERY, MPH

Network Development Manager

 

Lauren works directly with the Health Center Controlled Network Director and other key program staff to ensure progress toward and attainment of stated work plan goals of the HCCN and the Carolina Medical Home Network (CMHN). This includes supervision of Carolina Medical Home Network IPA and ACO activities that strategically align members with the anticipated managed care environment and ACA marketplace plans, particularly those related to contracting, operations, and non-clinical support. Critical functions of this position includes: research, development and maintenance of provider lists and directories of membership sites, services and resources, facilitation of the credentialing program, supporting the corporate compliance plan and activities, and assisting with annual membership renewal efforts. Lauren received her B.A. in Public Health from Arnold School of Public Health at University of South Carolina and her Masters in Public Health from Brody School of Medicine at East Carolina University with a certificate in Community Health Center Administration.  

 

 ROBERT MCILWAIN

Data & Analytics Specialist

Rob has a Bachelor’s Degree in Health Education from East Carolina University and a Graduate Certificate in Systems Engineering from Regis University.  He worked at local Health Departments in the East and central piedmont regions of North Carolina first as a Health Educator and Counselor and later as the Education and Health Promotion Supervisor for a 2 County Health District for the first 11 plus years of his professional career.

 

Following his new interest, he left Health Education in late 2000 for an entry level position in Information Technology.  Over the last 18 years he has worked for various companies in various roles including Help Desk Technician, Business Analyst, Data Analyst, Reporting Analyst, Database Specialist and Customer Data Team Lead.  Almost all his IT positions were in support of Health Care companies or agencies including his stints doing claims support for Allscripts and as a Reporting Analyst for Wilson Medical Center where he wrote the first of the meaningful use reports required by ACA. 

 

 LESLIE WOLCOTT, MA 

Communications Coordinator

 

Leslie joined the North Carolina Community Health Center Association in 2016. She is responsible for a wide range of internal and external communications work, including media relations, NCCHCA’s website and social media accounts, the Focal Point newsletter, and emergency preparedness coordination. She will also share the stories and mission of community health center work in North Carolina to patients and the general public. Leslie has a varied background of community organizing and nonprofit communications work, policy writing, teaching writing and rhetoric at the university level and working as a technical writer and editor.  Recently, she served on the board of a nonprofit focused on leadership development for low to moderate income people. She’s a graduate of the University of Georgia (BA) and the University of Nevada (MA), and has also lived in Michigan and Florida.

 

 

 MARK MASSING, MD, PhD, MPH

Director of Data & Analytics


Mark Massing is the Analytic Data Scientist assigned to the Health Center Controlled Network.  He develops and leads activities related to healthcare data reporting and advanced analytics. These activities include the assessment and fulfillment of staff and member analytics needs. Dr. Massing also explores opportunities to leverage data resources for innovative research, funding, and publications supporting informatics and healthcare quality. He has more than 20 years of experience in healthcare analytics, quality improvement, and health services research. He has a MD from Duke University and an MPH/PhD in Epidemiology from University of North Carolina at Chapel Hill.

 

 MEL GOODWIN, JD

General Counsel & Policy Strategist

 

Mel joined NCCHCA in August 2016 with a decade of experience in non-profit advocacy and direct service organizations. As General Counsel, Mel provides advice and counsel to NCCHCA on all legal matters related to the operation of a primary care association and health center-controlled network, including contracts, employment issues, federal and state regulatory requirements, and grants requirements. As Policy Strategist, Mel provides policy and regulatory analysis, drafts policy briefs and public comments, and monitors state, federal, and local laws and regulations impacting Federally Qualified Health Centers, primary care associations, and health center-controlled networks.

Mel holds a Juris Doctor, cum laude, from the North Carolina Central University School of Law and a Bachelor of Social Work, cum laude, with a Certificate in Non-Profit Management from the University of Nevada, Las Vegas.

 

PATRICIA BLACK

Executive Assistant to CEO & Board Liaison

 

Pat joined NCCHCA in 2016 in a newly created position as Executive Assistant to the President and Chief Executive Officer, Benjamin Money. Her duties include liaison to the board of directors and committees, and support to the CEO in strategic planning, priorities, grant contracts and deliverables.  Prior to joining NCCHCA, Pat had over 30 years’ experience as Director of Membership Services for a North Carolina professional association with duties including communications, event planning, logistics, membership recruitment and retention, and relationship building.  She is a magma cum laude graduate of Meredith College with a Bachelor of Science degree in Business.

 

RONAK PATEL

Finance Manager

He is an incredibly accomplished finance professional with over ten years of experience in Accounting & Finance, mainly focused on budgeting, forecasting reports analysis and preparing financial statements.  Aside from his financial knowledge, he possesses a tremendous amount of technical expertise on a variety of Enterprise Resource Planning (ERP) Finance systems. In his recent position at Envision Healthcare as a Sr. Financial Analyst, Ronak helped the company to increase productivity by developing advance level automated reports in Excel. Before this role, he was an Accountant at UNC-Chapel Hill where he assisted the Finance Department with budget preparations, forecasting and managing over $20 million in grant funding. Ronak received his B.S. in Finance from UNC-Greensboro


 

MICHAEL BAREFOOT


Vendor Service Assistant

Michael is responsible for supporting the VP of Operations & Business Development in the coordination and execution of vendor, sponsor, exhibitor and Group Purchasing (GPO) services.  Michael will assist in the facilitation of communication, relationship-building, planning/logistics as needed to ensure successful events and services are provided by the Association, and manages the implementation process of evaluation and continuous quality improvement for vendor services provided.  He is also responsible for securing sponsors & exhibitors for NCCHCA’s four signature conferences and other training opportunities.  Michael is currently completing his MHA at the Gilling’s School of Global Public Health at University of North Carolina – Chapel Hill; focusing his coursework on rural health and underserved populations. He completed his B.A. in Psychology with a minor in Biological Sciences in 2018 from North Carolina State University. He brings to the NCCHCA a history in rural healthcare, clinical practice management, and administrative coordination through work with UNC-Wayne and its clinics, the Golden Leaf Foundation, and the Center for Creative Leadership.


   
more Events and Training

6/26/2019 » 6/28/2019
2019 North Carolina Primary Care Conference - Sponsors & Exhibitors

6/26/2019 » 6/28/2019
2019 North Carolina Primary Care Conference

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